Privacy Policy

Effective Date: 07/05/2025
Last Updated: 07/05/2025

At coaching.zone, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

This website is operated by coaching.zone. The data controller is coaching.zone , who can be contacted at: hello@hnauheimer.net

2. What Data We Collect

Contact information (e.g., name, email address)
Usage data (pages visited, time on site)
Cookies and tracking information
Chat data from our AI assistant “Nyx” (stored for quality improvement)

3. How and Why We Use Your Data

To provide and improve our services
To respond to inquiries
To analyze site performance
For security purposes
To personalize your experience
To improve AI chat interactions

We only collect data with your consent or when necessary to fulfill our contract with you.

4. AI Chat Interactions

Our AI assistant “Nyx” may process your data during chat interactions. Conversations may be stored anonymously to improve service quality. You have the option to interact anonymously or under a pseudonym.

5. Legal Basis

We process personal data based on:

Consent
Contractual necessity
Legitimate interest
Legal obligations

6. Data Storage & Security

Your data is stored securely with GDPR-compliant providers, preferably within the EU. Access is limited to authorized personnel only.

7. Your Rights

You have the right to:

Access your data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Withdraw consent at any time
Request data portability
File a complaint with a supervisory authority

To exercise your rights, contact us at https://www.datenschutz-berlin.de/

8. Third-Party Services

We may use third-party tools (e.g., analytics, email providers) under a Data Processing Agreement. These services comply with GDPR standards.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.