Wie KI Beziehung baut - und Führung herausfordert
In dieser Audiofolge gehe ich Fragen nach, die mich seit einiger Zeit nicht mehr loslassen:
- Warum treten wir KI so schnell wie einem Gegenüber gegenüber?
- Warum beginnen wir, Maschinen zu vermenschlichen – obwohl wir genau wissen, dass sie kein Bewusstsein haben?
- Was passiert mit Vertrauen, Autorität und Verantwortung, wenn wir beginnen, mit KI zu arbeiten wie mit einem Teammitglied?
- Wie muss sich Führung im Zeitalter von KI neu erfindern – welche neuen Führungsrollen entstehen?
Mich interessiert dabei weniger die Technik. Mich interessiert, was psychologisch und relational mit uns passiert, wenn KI Teil unserer Arbeitsrealität wird – besonders in Führung, im Coaching und in der Organisationsentwicklung.
Denn wenn es stimmt, was viele aktuelle Studien zeigen:
- dass wir emotionale Bindungen zu KI aufbauen,
- dass wir ihr zunehmend Urteilskraft zuschreiben,
- und dass sich dadurch Entscheidungsprozesse in Teams verschieben –
dann ist das kein Nebeneffekt. Dann betrifft das den Kern von Führung.
Um das besser zu verstehen, habe ich mich mit Hilfe von NotebookLM durch eine ganze Reihe wissenschaftlicher Arbeiten gearbeitet – von klassischen psychologischen Grundlagen bis zu sehr aktuellen Studien über Mensch-KI-Zusammenarbeit in Organisationen. In einem ersten Schritt habe ich ChatGPT genutzt, um relevante Forschung zu identifizieren. In einem zweiten Schritt habe ich mit NotebookLM aus diesen und weiteren Quellen ein dialogisches Hörformat erzeugt, das die zentralen Befunde zusammenführt und zuspitzt.
Das Ergebnis ist diese 13-minütige Audiofolge. Kein Technik-Update. Sondern ein Blick auf uns selbst – im Spiegel der KI.
Liste der benutzten Quellen – Mensch, KI, Vertrauen und Führung
Alrawad, Mahmoud; Attieh, Latifa; Ibrahim, Bayar; Ramadan, Mujtaba (2025). Bridging AI and Human Interaction: How Trust and Social Presence Affects Chatbot Acceptance. International Journal of Innovative Research and Scientific Studies, 8(2), 385–397. https://doi.org/10.53894/ijirss.v8i2.5168
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Brooks, R. (2021). Artificial Intimacy: Virtual Friends, Digital Lovers, and Algorithmic Matchmakers. Columbia University Press.
Cañas, J. J. (2022). AI and Ethics When Human Beings Collaborate With AI Agents. Frontiers in Psychology, 13, 836650. https://doi.org/10.3389/fpsyg.2022.836650
Charef, L.; MacDonald, K. (2025). The Emotional Connection: Understanding the Role of AI Parasocial Relationships in Workplace Culture. APCO Worldwide. https://apcoworldwide.com/blog/the-emotional-connection-understanding-the-role-of-ai-parasocial-relationships-in-workplace-culture/
Chen, N.; Zhang, X. (2025). When misunderstanding meets artificial intelligence: the critical role of trust in human–AI and human–human team communication and performance. Frontiers in Psychology, 16, 1637339. https://doi.org/10.3389/fpsyg.2025.1637339
Consensus (2025). What are the ethical implications of emotional bonds between humans and AI? Expert discussion thread. https://consensus.app/search/what-are-the-ethical-implications-of-emotional-bon/WZdIzO6NR7CVDZipifXm2w/
Dawarka, V.; Doargajudhur, M.; Dutot, V. (2026). AI in project teams: how trust calibration reconfigures team’s collaboration and performance. International Journal of Managing Projects in Business. https://doi.org/10.1108/IJMPB-07-2025-0285
Dorward, S. (2026). The New Leadership Skillset: Managing a Human + AI Hybrid Workforce. Dynamics Communities. https://dynamicscommunities.com/ug/copilot-ug/the-new-leadership-skillset-managing-a-human-ai-hybrid-workforce/
Etemad-Sajadi, R. (2025). How AI Can Improve Employee Well-Being. AACSB Insights. https://www.aacsb.edu/insights/articles/2025/08/how-ai-can-improve-employee-well-being
Floridi, L.; Cowls, J.; Beltrametti, M. et al. (2018). AI4People—An Ethical Framework for a Good AI Society. Minds and Machines, 28(4), 689–707. https://doi.org/10.1007/s11023-018-9482-5
Folk, D.; Heine, S. J.; Dunn, E. (2025). Individual Differences in Anthropomorphism Help Explain Social Connection to AI Companions. Scientific Reports, 15(1), 36548. https://doi.org/10.1038/s41598-025-19212-2
GFoundry (2025). The Role of the Leader in the Age of AI: How to Manage Hybrid Teams. https://gfoundry.com/the-role-of-the-leader-in-the-age-of-ai-how-to-manage-hybrid-teams/
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Greilich, A.; Bremser, K.; Wüst, K. (2025). Consumer Response to Anthropomorphism of Text-Based AI Chatbots: A Systematic Literature Review. International Journal of Consumer Studies, 49(5), e70108. https://doi.org/10.1111/ijcs.70108
Guingrich, R. E.; Graziano, M. S. A. (2025). A Longitudinal Randomized Control Study of Companion Chatbot Use. arXiv:2509.19515. https://doi.org/10.48550/arXiv.2509.19515
Haresamudram, K.; Torre, I.; Behling, M.; Wagner, C.; Larsson, S. (2024). Talking body: the effect of body and voice anthropomorphism on perception of social agents. Frontiers in Robotics and AI, 11, 1456613. https://doi.org/10.3389/frobt.2024.1456613
Kneer, M.; Loi, M.; Christen, M. (2025). Trust and Responsibility in Human-AI Interaction.
Lalot, F.; Bertram, A.-M. (2025). When the bot walks the talk. Journal of Experimental Psychology: General, 154(2), 533–551. https://doi.org/10.1037/xge0001696
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Li, J.; Zhu, Z.; Zhang, R.; Lee, Y.-C. (2025). Exploring the Effects of Chatbot Anthropomorphism and Human Empathy on Prosocial Behavior. PACM HCI, 9(7). https://doi.org/10.1145/3757596
Liu, X.; Li, Y. (2025). Examining the Double-Edged Sword Effect of AI Usage on Work Engagement. Behavioral Sciences, 15(2), 206. https://doi.org/10.3390/bs15020206
Ma, N.; Khynevych, R.; Hao, Y.; Wang, Y. (2025). Effect of Anthropomorphism in Chatbot Avatars. Frontiers in Computer Science, 7, 1531976. https://doi.org/10.3389/fcomp.2025.1531976
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Meng, Q.; Wu, T.-J.; Duan, W.; Li, S. (2025). Effects of Employee–AI Collaboration on Counterproductive Work Behaviors. Behavioral Sciences, 15(5), 696. https://doi.org/10.3390/bs15050696
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Wen, Y.; Wang, J.; Chen, X. (2025). Trust and AI Weight. Frontiers in Organizational Psychology, 3, 1419403. https://doi.org/10.3389/forgp.2025.1419403
Weng, Z.; Chen, X.; Zhang, X.; Zhang, J. (2025). Social presence oriented toward new human-machine relationships. Advances in Psychological Science, 33(1), 146–162. https://doi.org/10.3724/SP.J.1042.2025.0146
Xu, J.-Q.; Wu, T.-J.; Duan, W.-Y.; Cui, X.-X. (2025). Human–AI Collaboration and Cyberloafing. Behavioral Sciences, 15(7), 859. https://doi.org/10.3390/bs15070859
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Zhang, Y.; Zhao, D.; Hancock, J. T.; Kraut, R.; Yang, D. (2025). The Rise of AI Companions. arXiv:2506.12605. https://doi.org/10.48550/arXiv.2506.12605
Zárate-Torres, R.; Rey-Sarmiento, C. F.; Acosta-Prado, J. C.; Gómez-Cruz, N. A.; Rodríguez Castro, D. Y.; Camargo, J. (2025). Influence of Leadership on Human–AI Collaboration. Behavioral Sciences, 15(7), 873. https://doi.org/10.3390/bs15070873